Singapore Airlines was named the world's best at the Airline Excellence Awards.
To choose the winner, editors from Australia-based aviation website AirlineRatings.com assessed airlines based on the age of their fleet, customer satisfaction, financial performance, investment rating, product range and quality, and employee relations.
Singapore Airlines’ victory sees Air New Zealand’s 5 year reign as the world’s best airline come to an end. The Auckland-based airline still performed well, however, and finished in second place.
No European or North American airlines made the cut, with all top 10 spots going to Asia-Pacific and Gulf operators.
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