 This month the Economist hosted the annual War on Cancer (Europe) event in London. One of the key themes for this year was the role of patient outcomes and experience data in shaping research into cancer and the delivery of cancer care.
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 1 in 5 NHS doctors say they have experienced bullying in the last 12 months, according to a survey by the British Medical Association.
Twice that number believe that bullying, harassment and undermining of colleagues happens in their workplace, with 1 in 10 participants saying that such behaviour is a frequent occurrence.  At a recent workshop hosted by the Radiotherapy Quality Special Interest Group, MSB Director Carl Jackson shared MSB's experience of designing and delivering patient experience research for NHS England.
 The NHS has published the results of its annual Staff Survey for 2017. It is the largest workforce survey in the world, with 1.1 million employees invited to take part.
 A good clinical outcome will always be the key aim for patient and healthcare provider alike, but the patient’s healthcare experience is an area of growing focus for providers seeking to differentiate themselves from the competition.
 The best healthcare providers are proactively seeking to learn more about the patient experience and how it can be improved. At the recent US News Healthcare of Tomorrow Conference, held in Washington D.C., a panel of experts discussed the role that technology can play in enhancing the patient experience.
 A partnership between Boston Medical Center and California-based Torrance Memorial Health System, has led to the creation of a discharge programme and after hospital care plan (AHCP) that promotes patient safety and reduces readmission rates and emergency department visits.
 A recent study, carried out by Warwick Business School and Leeds University, found that hospitals with more managers with decision-making powers enjoy higher patient satisfaction and fewer infections.
As we mark MSB’s 30th year in business, we look at some of the milestones in the company’s history.   A study published in the British Journal of General Practice (BJGP) has found no clear link between the length of a GP consultation and patients’ overall satisfaction with their experience.
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