Training & Development

MSB’s award-winning training team can deliver anything from one day teambuilding workshops to multi-day residential programmes.

With experience of working in the UK, USA, Europe and the Gulf, our team understands how to design programmes which share international best practice whilst being shaped to the culture of your organisation.
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We offer the following training & development services:​​

Sales Training

All aspects of sales training, from basic selling skills to key account management.

Customer Service Training

Developing the standards, values and behaviours to deliver an outstanding customer experience.

Executive Coaching

Helping organisations to improve productivity and profitability through world class leadership.

Leadership Development

Innovative programmes which combine academic rigour with real-world pragmatism.

Case Studies

Select a case study to find out more about our training and development clients and projects:

Testimonials

“Our partnership with MSB has been excellent.  I have been confident every step of the way and knew that it would make a difference to my people and to the business, as has been clearly demonstrated” - ​Sales Director, British Airways
“As a result of the training and change programmes provided by MSB, we have made great progress improving the culture and embedding much higher levels of customer service.  Their contribution has been significant at a time of increased competition" - Chief Executive, Mauritius Commercial Bank

    Contact us for more information