We recommend reading an excellent article on Emotional Intelligence by Professor Ronald Humphrey which appeared in the Lancaster University Management School (LUMS) magazine - Fifty Four Degrees (Issue 7 pages 34-37).
The subject of Emotional Intelligence forms a key part of MSB's work with a range of clients – for their leaders and frontline customer service employees. MSB’s award-winning training team can deliver anything from one day teambuilding workshops to multi-day residential programmes and is tailored in each case to specific needs of the respective client. Find out more.
The LUMS School magazine draws upon the vast expertise within its leading faculty to showcase its cutting-edge knowledge and highlight its research impact. Find out more.