Call for Customer Service Experiences – Good, Bad & Recovered

MSB has been empowering organisations to achieve their potential for over 30 years in a range of sectors including Financial Services, Healthcare, Leisure & Hospitality and Transport & Telecoms.
 
Our insight into Customer Experience is extensive but we are always on the look out for examples of exceptional service, service failures and innovative service recovery.
 
If you have an experience you would like to share please email us: info@msbconsultancy.com ​