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Jane Owens, Associate

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Jane has 20 years’ experience as an independent consultant working across a wide range of organisations to design and deliver customer service and leadership programmes.

She recently led, for a well-known energy company, a customer service and management development programme which has seen customer complaints fall by 38% within a year.
Jane’s main focus is sales and customer service training for front line staff and management teams. She delivers classroom training in a range of areas from selling effectively, managing a sales team to coaching in the workplace.
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Winslow House, Ashurst Park, Church Lane, Sunninghill, Ascot, Berkshire, SL5 7ED, United Kingdom

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  • Home
  • Executive Coaching
  • What We Do
    • Training & Development >
      • Customer Service Training
    • Insight & Consultancy >
      • Customer Experience
      • Leadership Development
      • Patient Experience
      • Sales Training
      • Employee Engagement
  • Who We Are
    • About Us
    • Meet the Team
    • Partnerships
    • Careers
  • Our Expertise
    • Testimonials
    • Clients >
      • Financial Services
      • Contact
      • Healthcare
      • Leisure and Hospitality
      • Transport and Telecoms
      • Gulf
  • News
  • Blog