Birmingham Community Healthcare NHS Trust Employee Engagement Research
Opportunity BCHT is one of the UK’s largest Community Trusts, serving the local population and the national healthcare market – including the Ministry of Defence. The senior leadership team wanted to gain a greater understanding of levels of employee engagement within the Trust.
Approach MSB delivered the employee engagement research across 3 specialised units – Intermediary Care, Rehabilitation and Learning Disability. The research included both face-to-face interviews and focus groups with employees at all levels within the organisation. The findings, complete with MSB’s practical recommendations for change, were presented to the Trust’s directors
Impact Through our research, analysis and reporting we are enabling these units to meet their vision and objectives by raising levels of employee engagement amongst employees.