Batelco
Leadership Development
Opportunity
Batelco’s Chief Executive aimed to improve performance by raising the standard of leadership amongst his senior management team.
Approach
MSB delivered a Leadership Development Programme for Batelco’s top 200 executives. The programme combined information about the science of leadership with clear, practical advice relevant to the business’ day-to-day operations.
Impact
Senior management at Batelco observed a greater willingness from individuals to take responsibility for decision-making and to encourage innovation and new ideas within the business. Customers also benefited, as more effective leadership led to better customer service.
Feedback
The Chief Executive of Batelco commented on MSB’s work:
“I am delighted to have the opportunity to recommend MSB Consultancy to new clients. Batelco Group has engaged MSB for the last two years to assist in the transformation of our operations. We view MSB Consultancy as leading edge, innovative business partners who offered new insights into the development of advanced leadership skills and employee engagement programs.
"They have demonstrated a unique ability to closely work with our key executives to design and deliver transformational programs suited to our operating environment. Feedback from participants involved in various programs has been refreshingly well above our expectations.”
