1 in 5 NHS doctors say they have experienced bullying in the last 12 months, according to a survey by the British Medical Association.
Twice that number believe that bullying, harassment and undermining of colleagues happens in their workplace, with 1 in 10 participants saying that such behaviour is a frequent occurrence.
Aviation is a fast-growing and rapidly evolving industry. There are currently around 4 billion air passengers every year, and this figure is expected to double by 2036. As the industry changes and grows, so does the demand for talent.
New research shows that 64% of UK SME senior managers believe their staff feel valued. However, the number of non-management SME employees who say they feel valued is just 46%.
In a recent survey of HR decision makers in UK organisations with more 250 employees, 92% said they run leadership programmes for current leaders.
However, just 1 in 6 participants said they have a strategy to develop future leaders and 7 in 10 accept that they must do more to identify and invest in the next generation of leadership talent from within their organisation.
Tamkeen, a quasi-governmental organisation which provides support to aspiring Bahraini entrepreneurs, has received an award for operating the ‘Best Middle East Government Call Centre’.
At a recent workshop hosted by the Radiotherapy Quality Special Interest Group, MSB Director Carl Jackson shared MSB's experience of designing and delivering patient experience research for NHS England.
The MSB Directors were delighted to be invited to the recent Arab Ambassadors Reception in Birmingham.
Guests were joined by Foreign Secretary The Rt Hon Jeremy Hunt MP (pictured above), who spoke about the importance of the UK's relationships across the Arab world, and also by The Rt Hon Alistair Burt MP, Minister of State for the Middle East.
MSB works with public and private sector organisations across the Gulf. Most recently, we have enjoyed partnering with Tamkeen and the Information and eGovernment Authority, two high profile and pioneering organisations in Bahrain.
The Directors of MSB would like to thank the organisers for the opportunity to attend.
While other mobile phone networks focus on their product - offering more minutes, data, and free live streaming to Netflix - T-Mobile is focusing on contact centre customer service.
The first official ranking of customer experience in the financial services sector has been released this week by the Competition and Markets Authority. The research included thousands of personal and small business customers and found that Britain’s state-owned bank, RBS, came bottom of the league table out of 16 lenders.