The directors of MSB were delighted to attend a reception in London to discuss how the UK and Bahrain can do more business with each other.
Recent figures released in the Ombudsman Services' Consumer Action Monitor revealed that UK consumers experienced 173 million issues with products and services in 2017. This led to over 100 million complaints.
The NHS has published the results of its annual Staff Survey for 2017. It is the largest workforce survey in the world, with 1.1 million employees invited to take part.
While International Women’s Day generated more headlines, we are now at the end of what is also National Apprenticeship Week. This annual event aims to improve public and employers’ understanding of this increasingly popular ‘alternative’ route into working life.
A lack of clear direction, slow technology and outdated thinking feature prominently in a new study on what affects employee engagement, productivity and happiness.
For the first time since the publication of the UK Customer Satisfaction Index, the number of organisations whose customer satisfaction has dropped by 2 or more points exceeds those that have improved their score by 2 or more points.
Almost 2 in 3 (63%) of UK employees would be ready to leave their job for better, more regular training opportunities.
It has been in force for almost a year, but new research suggests that almost 2 in 3 managers haven’t even heard of the UK Apprenticeship Levy and 9 in 10 are not using it to its full potential.
According to the latest National Rail Passenger Survey, 67% of rail commuters do not believe their journey is good value for money and most are unhappy with how delays are handled.
Lancaster University Management School, a strategic partner of MSB, has scooped first place in the Financial Times Global MBA rankings.