Ajay is a highly-rated and experienced consultant who specialises in leadership, management development and executive coaching. She is focused on helping clients to improve profitability and performance through first class leadership.
Empowering organisations to achieve their potential
MSB (Managing the Service Business) is an award-winning consultancy based in the UK.
For more than 25 years we have helped British and international organisations to improve their performance and profitability through:
- Better customer experience
- Higher employee engagement
- Targeted training and development
We offer research, consultancy and training services in these three areas to private and public sector organisations.
MSB has worked with a wide range of clients in different industries, but we have particularly extensive experience in the financial services, healthcare and transport sectors.