Carl joined MSB in January 2014 as a Consultant. He has played a major role in conducting employee engagement research for a leading UK train operating company. He led focus groups with staff across the network, from the company’s headquarters to its engineering depots, and has advised both local and senior management on how they can improve employee satisfaction.
'From left - MSB Director Bryn Rettie, LUMS International Director Paul Ferguson, MSB Managing Director Brian Hamill, Bristish Ambassador to Bahrain Iain Lindsey, Chairman of the Bahrain British Business Forum Khalid Al Zayani and MSB Managing Director Don Porter'
The Capital Club on 51st Floor of Bahrain Financial Harbour was the exciting location for a ‘Leading Change’ Reception co-hosted by MSB and its academic partner, Lancaster University Management School on Monday evening, 21st May.
Over 60 representatives of organisations from Bahrain and the region gathered to share best practice in the areas of Leadership, Managing Change and Customer Service Excellence.
The event was opened by His Excellency Iain Lindsay OBE, the British Ambassador to Bahrain who spoke about the importance of education and training to the further development of Bahrain’s economy and of the role which organisations such as MSB and Lancaster University could play in partnering with local companies on their vital learning and development journeys.
'Leading Change Reception'
Introductory presentations from Don Porter, MSB’s Joint Managing Director and Paul Ferguson, International Director at Lancaster University Management School set the scene for a lively discussion.
MSB and Lancaster University enjoy a proud record of working with clients in the region to design tailored training programmes in areas such as leadership, customer service and sales. Accreditation from one of the UK’s leading universities is an additional benefit for clients of working with MSB and Lancaster – a strategic partnership which brings together high quality consultancy and training with the academic rigour and teaching expertise of one of the UK’s foremost business schools.
The Reception is the second in a series of ‘Leading Change’ events organised by MSB and follows a successful conference held at The Ritz Carlton Hotel in October 2010 where local speakers included Peter Kaliaropoulos of Batelco and Samer Majali of Gulf Air.
MSB has recently opened a regional office in Bahrain as a further demonstration of its commitment to The Kingdom and to GCC countries.
The successful Leading Change reception was closed by Khalid Al Zayani, Chairman of the Bahrain British Business Forum, who thanked the speakers for their contributions and all those who participated in the lively discussion which followed.
Mr Al Zayani reinforced the importance for local companies to actively keep in touch with their customers, to engaging their employees through effective research and to train and develop their staff in order to enhance Bahrain’s competitiveness within the Region.
He concluded that organisations such as MSB and Lancaster University with their proven track records in the region and internationally are well-equipped to add value to local companies.
Take a look at the photographs on our gallery section here