A recent study conducted by the American Customer Satisfaction Index found that despite an improvement in United Airlines’ customer satisfaction score from 2016, it remains the lowest-ranked legacy airline.
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AirHelp, a flight delays compensation company, has partnered with the Civil Aviation Authority and Skytrax to produce its latest league table of the world’s best performing airlines.
Travel comparison site TripAdvisor is known throughout the world as a forum to post and read customer reviews of hotels, restaurants and tourist attractions. Now, seven years after its launch, TripAdvisor is turning its attention to airlines.
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