'Leading Change' reception to be hosted at the Capital Club

MSB to host a ‘Leading Change’ Reception with its partner, Lancaster University Management School, on Monday 21st May 2012 at the Capital Club in Bahrain Financial Harbour.

25th April 2012

The issue of leading change and making our organisations more competitive and more customer-focused in today’s global market is never far from the top of the agenda.

Commenting on the event, Brian Hamill, Joint MD says: “MSB and Lancaster University Management School have a proud record of success in working with organisations, in Bahrain and the GCC Region, to design and deliver tailored Leadership Development, Change Management and Customer Service programmes that genuinely make a difference for employees and customers alike. The strategic partnership between MSB and Lancaster brings together high quality consultancy and training with the academic rigour and teaching expertise of one of UK’s leading business schools”.

'Capital Club - Bahrain Financial Harbour'

The evening will be introduced by His Excellency Iain Lindsay OBE, the British Ambassador to Bahrain and closed by Khalid Al Zayani, Chairman of the Bahrain British Business Forum (BBBF).Speakers will include Don Porter, Joint Managing Director of MSB and Paul Ferguson, International Director of Lancaster University Management School.

Following short presentations, there will be an opportunity for guests to ask questions and to network with like-minded colleagues who are also tackling the issues of leadership, change and customer service excellence within their organisations.

Don Porter adds: “We are delighted to co-host this Reception with our partner, Lancaster University Management School, one of UK’s leading business schools. The event builds upon the success of our Leading Change Conference held in Bahrain in October 2010 and further reinforces MSB’s commitment to The Kingdom and to the wider GCC Region where our client portfolio continues to grow. Response to the event has been very positive and will ensure that our guests have a productive and enjoyable evening”

We are delighted to be associated with a company which shares our vision of allowing everyone to reach their potential and develop their skills to the full.

Corporate Partnerships Manager, National Youth Orchestra

Bupa Health and Wellbeing have enjoyed working with you over the last year. You bring experience and gravitas, to a very important yet challenging survey of our patient's hospital experience.

Head of Research, Customer and Healthcare Insight

MSB are a fantastic agency to work with. They have a 'can do' attitude and go beyond the call of duty. I hope that our relationship with them continues for many more years to come.

Marketing Director, EDF Energy London Eye

My heartiest congratulations to MSB on their completion of 25 years in business and my best wishes to them for more success. We are confident that MSB will set successful standards for other British companies to follow!

Chairman, Bahrain British Business Forum

"We view MSB Consultancy as leading edge, innovative business partners who offered new insights into the development of advanced leadership skills and employee engagement programs."

Peter Kaliaropoulos, CEO

MSB created and delivered a series of workshops that helped engage, inspire and challenge our front of house teams. The training has influenced the delivery of visitor services in a very positive way. Thank you.

Head of Visitor Services, Westminster Abbey

We have been impressed by MSB's flexibility and creativity in designing and delivering training programmes to our front line staff. Not only is MSB professional, they are also engaging to work with.

Gatwick Airport Ltd.

"We teamed up with MSB and LUMS to tap into their human resource theory and develop an action learning programme."

Peter Kaliaropoulos, CEO

A focused training program around customer service excellence, complaints and service recovery has delivered tangible benefits to our hospital business.

Group Medical Director