MSB strategic partner, Lancaster University, has been given the Teaching Excellence Framework (TEF) Gold Award for delivering outstanding teaching, a first class learning environment and excellent employment outcomes for its students.
A recent study conducted by Jack Zenger, author of Speed: How Leaders Accelerate Successful Execution, highlights six skills that focus on improving leaders’ people skills and organisational results. These ‘behavioural bridges’ have been created following analysis of 360 degree assessment data from 60,000 leaders.
In the last 12 months, just five train-operating companies in London and the South East were responsible for half of all customer complaints about the railways.
Singapore’s Changi airport has dominated the ‘World’s Best Airport’ rankings for two decades. The airport won its first award in 1988 and has won over 500 more in the three decades since. Now, following a recent survey by flight delay compensation company AirHelp, Changi has another award for its collection. So what is its secret?
In a recent interview, Bahrain Economic Development Board CEO Khalid Al-Rumaihi told CNN about the Gulf kingdom’s strategy to become the entry point for the Gulf market and a centre for technology, financial services and logistics industries.
Recently, some high-profile international airlines have attracted attention for all the wrong reasons. First, a United Airlines passenger was dragged off an overbooked flight, and then British Airways suffered a serious I.T. system failure which resulted left flights cancelled and passengers stranded.
Now the flight compensation app AirHelp has released its yearly rankings of the best airlines. As part of their calculations, they consider the quality of service, punctuality, and how effectively compensation claims are processed.
A recent study from Zeqr, a freelance and knowledge sharing platform, found that out of the estimated £60 billion spent on professional services each year, £12.6 billion is wasted on unnecessary or poor advice.
MSB Consultancy has promoted Liam Randall to the role of Consultant. He will continue to support and lead projects in the UK, Russia, and the Middle East.
The CIPD’s bi-annual Employee Outlook report, which is now in its eighth year, has highlighted four areas that organisations should focus on to improve employee engagement.