It is said that there is no such thing as bad publicity, but Ryanair boss Michael O’Leary must be questioning that mantra at the moment. Hundreds of cancelled flights – the result of an error in calculating holiday rotas – has led to legions of former customers pledging to boycott the airline.
According to a recent study conducted by Boston College’s Connell School of Nursing, the level of nurse staffing can have a noticeable impact on hospital patients' satisfaction with the pain management they receive.
Employees in more than 1 in 3 UK workplaces are enduring annoying or unnecessary rules, with almost a quarter of employees (22.5%) consequently feeling that their employer does not trust them.
A recent study by polling company ComRes, commissioned by BBC 5Live, found that four in five (79%) British workers have a positive view of their job and are proud of their work.
The MSB team was delighted to welcome senior representatives from S7 Airlines, one of Russia's leading carriers, to our Ascot HQ. MSB is proud to enjoy an ongoing partnership with this fast-growing international airline.
According to a survey of 102 UK employers by job search specialists Totaljobs, 28% revealed that they struggle to keep employees engaged.
Taking autopilot to the next level - will passengers trust pilotless planes in exchange for lower ticket prices?
According to a report by Swiss banking giant UBS, introducing pilotless planes globally could save airlines almost £30 billion a year in wages, training and fuel costs - and cut ticket prices by up to 10%.
A new report from Bahraini Labour Fund and MSB client Tamkeen has demonstrated the organisation’s success at supporting local students, jobseekers, entrepreneurs and businesses in the first six months of 2017.
The UK Financial Conduct Authority (FCA) has launched a consultation on forcing banks to reveal the quality of their customer service from this time next year.
A partnership between Boston Medical Center and California-based Torrance Memorial Health System, has led to the creation of a discharge programme and after hospital care plan (AHCP) that promotes patient safety and reduces readmission rates and emergency department visits.